Troubleshooting

In this section you will find some common wallet issues and also some technical issues that you could experiment depending on your machine resources while using Agama.

Unable to establish RPC calls (Blocked by Antivirus or Firewall)
Problem You will see an exclamation mark in red next to the KMD logo and a message in a red rectangle saying "unable to establish RPC connection"...
Thu, 17 Jan, 2019 at 11:47 PM
Adding Other Coins to Agama Login (BTC, ETH / ERC20, DASH etc.)
Agama supports hundreds of coins, though not all are visible by default. To access them, follow the Activate Advanced Features guide. If you'd lik...
Wed, 6 Feb, 2019 at 10:43 AM
How to solve SPV connectivity issues when using Agama in lite/SPV mode
If you are using Agama wallet in lite/SPV mode and facing issues connecting to the electrum servers: Navigate to the APP Config section of the wallet sett...
Thu, 17 Jan, 2019 at 11:50 PM
Missing DLL errors while installing Agama
While Installing Agama on Windows OS versions, we may come across Missing DLL files Like vcruntime140.dll and msvcp140.dll not found Steps to res...
Thu, 4 Oct, 2018 at 3:15 PM
Why am not seeing the same Address when I login?
NOTE: It is highly recommended to backup your wallet.dat, private keys and wallet seed to have multiple options of account recovery. Agama Native Mode...
Mon, 4 Feb, 2019 at 11:15 AM
Error: Transaction was rejected by network tools : 64 Dust
If you have numerous UXTOs in your wallet and try to make a large transaction, you might encounter this error. To resolve it Combine your UXTOs by sen...
Mon, 4 Feb, 2019 at 12:18 PM
Pirate (ARR) error message: bad-txns-joinsplit-requirements-not-met
This sometimes happens with lots of small incoming funds from mining.   The first thing to try is launching Agama with the rescan parameter If you a...
Wed, 10 Apr, 2019 at 8:31 AM