Troubleshooting

In this section you will find some common wallet issues and also some technical issues that you could experiment depending on your machine resources while using Agama.

Balance not visible in Lite mode ( But visible in Explorer)
Some users have reported not being able to view their balance when they enter a wallet in the lite version of Agama. Depending on the reason that could ...
Thu, 20 Sep, 2018 at 1:12 AM
Transactions Rejected by Network Rules ( Time Clock Error) Agama
(Time clock configuration) As shown in the message above this error will happen if you don't have your clock in your PC configured in  automatic mode....
Tue, 16 Oct, 2018 at 10:57 PM
I see different addresses if I access Lite vs Native mode
Komodo's lite wallet uses a seed/passphrase to generate your privatekeys on the fly. This option doesn't require you to download the entire blockc...
Mon, 13 Aug, 2018 at 8:44 AM
Common wallet Issues
Why am not seeing same Address In Lite wallet when I relogin Possible case, You might have keyed in wrong Seed into agama Lite Mode, try to reverify seed ...
Tue, 16 Oct, 2018 at 7:46 PM
Agama Stuck on Activating Best chain (Windows)
Problem: If your Agama wallet takes longer than 20 minutes to activate the best chain and load blocks, you could have some corruption in the database. ...
Sat, 22 Sep, 2018 at 9:11 PM
Unable to establish RPC calls (Blocked by Antivirus or Firewall)
Problem You will see an exclamation mark in red next to the KMD logo and a message in a red rectangle saying "unable to establish RPC connection"...
Sat, 17 Nov, 2018 at 12:03 PM
Agama Stuck on Activating Best chain (Mac)
Problem: If your Agama wallet takes longer than 20 minutes to activate the best chain and load blocks, you could have some corruption in the database. Solu...
Mon, 13 Aug, 2018 at 3:14 PM
Agama 0.2.41d "Unable to establish RPC connection" on MacOS
Such error may be caused missed gcc6 compiler package. To ensure this check komodod logs in Settings -> Komodod stdout If there persists su...
Sat, 17 Nov, 2018 at 12:21 PM
KMD STDOUT or Segmentation Fault (error)
Problem The wallet is not starting to synch and it's preseting an error message displaying  KMD STDOUT. This type of error can happen for a number of...
Sat, 17 Nov, 2018 at 12:11 PM
Missing DLL errors while installing Agama
While Installing Agama on Windows OS versions, we may come across Missing DLL files Like vcruntime140.dll and msvcp140.dll not found Steps to res...
Thu, 4 Oct, 2018 at 3:15 PM