Troubleshooting

In this section you will find some common wallet issues and also some technical issues that you could experiment depending on your machine resources while using Agama.

Common wallet Issues
Balance not visible in Lite Mode This may be due to entering an incorrect seed or private key, or a compromised account. Follow this guide for details....
Tue, 18 Jun, 2019 at 10:36 AM
Agama Stuck on Activating Best chain
Problem: If your Agama wallet takes longer than 20 minutes to activate the best chain and load blocks, you could have some corruption in the database. S...
Tue, 18 Jun, 2019 at 9:49 AM
Balance not visible in Lite mode
First, make sure to backup your wallet.dat, seed phrase and private keys. Confirm your address balance by searching for your address on Komodo Bl...
Tue, 18 Jun, 2019 at 9:38 AM
How to debug Agama wallet errors
If you see error messages or are having trouble with using Agama, you may want to review the Komodo daemon (komodod) standard output stream (stdout) and deb...
Mon, 8 Apr, 2019 at 1:39 PM
Error: lazy symbol binding failed: Symbol not found
Such error may be caused missed gcc6 compiler package. To ensure this check komodod logs in Settings -> Komodod stdout If there persists su...
Tue, 18 Jun, 2019 at 10:43 AM
Transactions Rejected by Network Rules ( Time Clock Error) Agama
(Time clock configuration) As shown in the message above this error will happen if you don't have your clock in your PC configured in  automatic mode....
Thu, 17 Jan, 2019 at 11:42 PM
Missing DLL errors while installing Agama
While Installing Agama on Windows OS versions, we may come across Missing DLL files Like vcruntime140.dll and msvcp140.dll not found Steps to res...
Thu, 4 Oct, 2018 at 3:15 PM
Why am I not seeing the same Address when I login?
NOTE: It is highly recommended to backup your wallet.dat, private keys and wallet seed to have multiple options of account recovery. Agama Native Mod...
Fri, 14 Jun, 2019 at 10:25 AM
Error: Transaction was rejected by network tools : 64 Dust
If you have numerous UXTOs in your wallet and try to make a large transaction, you might encounter this error. To resolve it Combine your UXTOs by sen...
Tue, 18 Jun, 2019 at 9:30 AM
Pirate (ARR) error message: bad-txns-joinsplit-requirements-not-met
This sometimes happens with lots of small incoming funds from mining.   The first thing to try is launching Agama with the rescan parameter If you a...
Thu, 6 Jun, 2019 at 11:53 PM