Agama Wallet Troubleshooting

Problems and solutions

I cannot see my balance, are my coins gone?
Your coins are safe! Don't worry, your coins are securely stored in a decentralized database called the blockchain. A wallet is used to access that da...
Tue, 6 Jun, 2017 at 4:29 PM
I forgot my Agama Wallet seed (wallet passphrase)
There is no way to recover a lost seed It is impossible to access the coins without the correct privatekey or seed. If you are not sure where you backed up...
Sun, 2 Jul, 2017 at 10:43 AM
Why is the wallet syncing rather slow on the first start of Agama?
This is a windows/osx related bug. When doing the initial sync (first Komodo startup) the sync process is rather slow. Temporary solution: Restart the...
Thu, 15 Jun, 2017 at 10:52 PM
Delete all Installation Folders in MAC
*REMEMBER TO ALWAYS BACK-UP YOUR WALLET.DAT FILE AND SEED BEFORE MAKING ANY CHANGES* If you are having trouble uninstalling Agama automatically, you can...
Thu, 6 Jul, 2017 at 12:32 PM
Manually uninstalling Agama on MacOS
Note! It is recommended to take backup of your Native Mode Komodo wallet separately and periodically. In order to uninstall Agama from MacOS manually: ...
Fri, 23 Jun, 2017 at 4:47 PM
Manually Uninstalling on Windows
If you have funds in your wallet you MUST backup your wallet.dat before proceeding, failure to do so will result in loss of your coins. To start you mus...
Thu, 14 Sep, 2017 at 8:43 PM
How to do Reindex wallet through Agama
Reindex throws away the block chain index and chain state (the database of all unspent transaction outputs), and rebuilds those from scratch. It is exactly ...
Tue, 24 Oct, 2017 at 5:46 PM
How to Rescan wallet through Agama
Rescan likely did nothing at all. It goes through the blockchain to find transactions that are missing from your wallet. It is only very rarely needed (like...
Tue, 24 Oct, 2017 at 5:44 PM
I can't see balance after importing privatekeys in Agama
If you imported your privatekeys into Agama and see your KMD address in the Transactions tab but are not able to see your balance, this guide is for you.  ...
Tue, 24 Oct, 2017 at 2:07 PM
How to maximize windows data loading sync speed
In Agama we have built in option to tune windows sync speed, we can make sure that we have correct parameters  Instructions:-- 1)  After re-installi...
Sat, 28 Oct, 2017 at 7:36 AM