AtomicDEX FAQ

Q: How to download the AtomicDEX app?
A:  

- Android : Visit  https://play.google.com/store/apps/details?id=com.komodoplatform.atomicdex

- iOS : Visit https://testflight.apple.com/join/c2mOLEoC and follow the instructions on the site.

Q: What is the minimum version of Android that can run AtomicDEX?

A: AtomicDEX mobile is built using Flutter and its backend uses the Android API 21.  So, the Android 5.0 is the lowest version currently supported by AtomicDEX.

Q: Is there a video walkthrough for a new AtomicDEX user?

A: See: https://www.youtube.com/watch?v=VsWLoyQZ2M4

Q: How to get Test coins to swap?

A: Links to faucets:

  - RICK: https://www.atomicexplorer.com/#/faucet/rick 

  - Morty: https://www.atomicexplorer.com/#/faucet/morty

Q: Why am I getting "invalid address error" message on ETH transaction broadcast attempt?

A: AtomicDEX uses ETH checksum verification: https://eips.ethereum.org/EIPS/eip-55. Thus, address input is case-sensitive.

Q: The exchange/wallet I use doesn't support mixed case addresses. What can I do? 

A: AtomicDEX uses mixed case addresses for ETH as they have builtin error detection.

    -  You can simply convert all the alphabet in a ETH address created by AtomicDEX to lower case and use it 

    -  Convert mixed case address to lower case: http://www.convertstring.com/StringFunction/ToLowerCase

    - An explanation on Mixed case vs Lower case address: https://metamask.zendesk.com/hc/en-us/articles/360015289992-Why-Some-Addresses-Are-Mixed-Case

    - For example, address 0x6eaff3479c17b8e7a0069823dc87bab09fbf4549 is valid, but 0x6eAff3479c17b8e7A0069823DC87bAB09fBf4549 is easier to copy down safely.

Q: Why does the "MAX" button set less amount than my total balance?

A: MAX amount = Total balance - txfee for 2 transactions - taker fee

Q: What is the minimum order size?

A: Minimum order size for any coin is 0.00777. For both sides of the order. 

Q:  Supported Address formats

A:  - Litecoin: Starts with "L"

      - Bitcoin: Starts with "1"

      - Bitcoin Cash: Starts with "1"

Q:  To manually update AtomicDEX on Android:

A:  Playstore -> Hamburger menu (in left - top corner ) -> My apps and games -> Installed -> find AtomicDEX and click update

Q: How to report failed/stuck/timed out swaps?

A: Use the form: https://forms.gle/e18deJDGYB7M5Ek99

Q: Why do I need to hold ETH to buy ETH/ERC20 tokens?

A: Your address needs to hold a small amount of ETH to pay GAS fees to the contract that initiates the swap.

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